As one of the most competent Polish suppliers of CRM systems, we offer solutions carefully adjusted to the individual business model. Our business and technological knowledge guarantees that the capabilities of the system will be used in an optimal way and that its potential will be developed. The module structure and open architecture of the systems make it possible to integrate the solutions with other applications.

Our solutions are based on creating compatible platforms which ensure fluent and organized management of the information essential for customer service processes. We have unique experience both in the area of integration with contact centers and ERP and in developing the standard functionality of the CRM system. The majority of projects are implemented on the basis of two high quality solutions:

 The Microsoft Dynamics CRM system is characterized by rich functionality and that is why the needs of companies of varying size and with various operation profiles can be satisfied. Its assets are as follows: easy to operate, intuitive interface, close integration with the MS Office package and synchronization with MS Outlook data. Thanks to cooperation with Microsoft standard tools it is possible to make effective use of existing IT resources and reduce maintenance costs. The appropriate application of the system brings companies notable benefits – an increase in revenues from sales, a decrease in costs and also a rise in customer satisfaction and loyalty.

 The Clientele CRM system from the Epicor company is a solution for medium size enterprises with special requirements. The advantage of the system is that it is very functional and easy to modify. It considerably supports the management of contacts in the area of service and after-sales service.